Commerce inside the chat
A WhatsApp AI chatbot answers customers where they already are, on the channel they already check. Velex Infotech builds intelligent chatbots on the official WhatsApp Business API for lead generation, customer support and conversational commerce — qualifying enquiries, answering routine questions and taking orders inside the chat. We handle the Business API setup, the number verification and Meta's conversation-pricing model, which is where most quotes quietly omit a large part of the real running cost.
Built on the verified WhatsApp Business API — compliant, and not at risk of a ban.
Conversations are qualified and synced to your CRM automatically.
Routine questions are answered without a human, with clean escalation when they are not.
Product discovery, FAQs and orders, all inside WhatsApp.
Our end-to-end engineering methodology — structured, modular, and built for mission-critical reliability.
Import tasks, assets, feedback, and project data into a unified workspace.
Work in real time with comments, approvals, shared boards, and live updates.
Turn finalized workflows into production-ready systems and ship faster with confidence.
Organize workflows with smart layers, connected systems, and modular components.
Reduce repetitive work using AI-powered suggestions, automations, and synced actions.
Import tasks, assets, feedback, and project data into a unified workspace.
Organize workflows with smart layers, connected systems, and modular components.
Work in real time with comments, approvals, shared boards, and live updates.
Reduce repetitive work using AI-powered suggestions, automations, and synced actions.
Turn finalized workflows into production-ready systems and ship faster with confidence.
Everything you need to know about our engineering process, pricing, and timelines.
AI customer service fails weeks after launch, not on day one. Which conversations it genuinely handles, which need humans, and how to measure true success.
Read the guideFree chatbots answer static questions and stop at your system boundary. Where that line falls, and why most businesses should invest in a paid tier instead.
Read the guideHow WhatsApp Business API works in India: BSPs, template approval, 24-hour windows, conversation pricing, and integrating AI without breaking Meta policy.
Read the guideJoin high-growth companies that chose intelligence over mediocrity. Book a free consultation and see what Velex can build for you.
