Velex Infotech is an AI and software company headquartered in Ludhiana, Punjab, with an engineering team in Noida. We build AI automation, WhatsApp chatbots, voice agents and custom software for Indian businesses, invoiced in rupees with GST.
Ludhiana is the headquarters and where client meetings happen in person. Noida is a distributed engineering team, not a staffed office — we say that plainly rather than listing an address we do not occupy.
Ludhiana runs on hosiery, bicycle components, agricultural machinery and export trade. Those businesses share a pattern: high enquiry volume in mixed languages, and documentation work that consumes staff who should be selling.
In India a customer will message on WhatsApp before they email or call. That inverts the usual build order — the WhatsApp flow is the product surface, and the website is what people check afterwards.
A voice agent that handles English but stumbles in Hindi or Punjabi gets abandoned in week two. We test in the languages your customers actually use, in the accents they actually have, before launch rather than after.
Indian clients contract with our Indian entity and are invoiced in rupees with GST. On data: we build to the DPDP Act's consent and purpose-limitation requirements, treating them as architecture rather than paperwork. Velex Infotech holds no ISO 27001 certification today.
Everything you need to know about our engineering process, pricing, and timelines.
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Looking for the office address and local Ludhiana context? See the Ludhiana page.
