AI Automation Company in Ludhiana
Velex Infotech is based in Ludhiana. We build AI automation, voice agents, WhatsApp chatbots and custom software for the manufacturers, exporters and service businesses that run this city — and for clients across India from here.
What we automate for Ludhiana businesses
Ludhiana runs on manufacturing, export and trade. These are the processes we are asked to automate most often here.
Hosiery, textiles & apparel
Ludhiana's hosiery and knitwear cluster runs on high enquiry volume, seasonal peaks and quotations that depend on fabric, quantity, and buyer. We automate enquiry triage over WhatsApp, quote generation against your own rate logic, and order status updates so the sales desk stops re-typing the same answers.
Bicycle & auto components
Component manufacturing generates constant back-and-forth on specifications, availability and dispatch. AI agents that read incoming enquiries, check stock and respond with accurate lead times remove a large share of that traffic before it reaches a person.
Agricultural machinery & agri trade
Seasonal demand spikes and a dealer network spread across Punjab make phone and WhatsApp the primary channels. Voice agents that answer in Punjabi and Hindi handle out-of-hours and peak-season overflow that would otherwise go to voicemail.
Exporters & trading houses
Export work means documentation, multi-party coordination and enquiries across time zones. Automation handles document checks, chases missing paperwork, and keeps buyers updated without someone manually tracking every shipment.
What being based here actually changes
- We can sit in your office and watch the process before quoting on it
- Punjabi, Hindi and English handled as they are actually spoken — mixed
- Same working hours, same holidays, no overnight handover delays
- Face-to-face handover and training when a system goes live
Working with us in Ludhiana
Prefer email? team@velexinfotech.com
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