Velex Infotech is based in Ludhiana. We build AI automation, voice agents, WhatsApp chatbots and custom software for the manufacturers, exporters and service businesses that run this city — and for clients across India from here.
Ludhiana runs on manufacturing, export and trade. These are the processes we are asked to automate most often here.
Ludhiana's hosiery and knitwear cluster runs on high enquiry volume, seasonal peaks and quotations that depend on fabric, quantity, and buyer. We automate enquiry triage over WhatsApp, quote generation against your own rate logic, and order status updates so the sales desk stops re-typing the same answers.
Component manufacturing generates constant back-and-forth on specifications, availability and dispatch. AI agents that read incoming enquiries, check stock and respond with accurate lead times remove a large share of that traffic before it reaches a person.
Seasonal demand spikes and a dealer network spread across Punjab make phone and WhatsApp the primary channels. Voice agents that answer in Punjabi and Hindi handle out-of-hours and peak-season overflow that would otherwise go to voicemail.
Export work means documentation, multi-party coordination and enquiries across time zones. Automation handles document checks, chases missing paperwork, and keeps buyers updated without someone manually tracking every shipment.
Everything you need to know about our engineering process, pricing, and timelines.
Prefer email? team@velexinfotech.com
Join high-growth companies that chose intelligence over mediocrity. Book a free consultation and see what Velex can build for you.
