Velex Infotech builds AI automation, AI receptionists and custom software for Canadian businesses, delivered remotely from India and invoiced in Canadian dollars. We have no Canadian office, and this page says so rather than implying otherwise.
We work 09:00–19:00 IST, Monday to Friday. Nobody here claims fabricated 24/7 coverage.
| Your time zone | Live overlap with our teams |
|---|---|
| Toronto / Ottawa (ET) | 09:00–13:00 ET live, same-day replies after |
| Halifax (AT) | 10:00–14:00 AT live |
| Calgary / Edmonton (MT) | 07:00–11:00 MT live, plus async handover each morning |
| Vancouver (PT) | 06:00–10:00 PT live — most clients here work async by choice |
Canadian AI-agency search results are unusual: the firms ranking in Toronto and Vancouver are small independents, not the directory listings that dominate US and UK equivalents. It means a Canadian buyer comparing options is comparing actual builders, and expects to talk to one.
Federally regulated businesses and anyone selling into Quebec need French-language handling, not an English bot with a translation layer bolted on. We scope language coverage per deployment rather than assuming English-only.
The Canadian businesses that get the most from an AI receptionist are clinics, trades, property managers and professional services with more inbound calls than staff to answer them. The measurable number is the cost of a missed call, not headcount.
Canadian privacy law expects meaningful consent and limits on how personal data is used beyond its original purpose. That is an architectural decision about what gets logged and where inference runs, made at design time rather than patched later.
We contract from India, invoice in CAD, and are not a Canadian legal entity. On privacy: we build to PIPEDA's consent and purpose-limitation principles, but Velex Infotech holds no SOC 2 or ISO 27001 attestation today. If your procurement process requires one, we would rather tell you now than at the security review.
Everything you need to know about our engineering process, pricing, and timelines.
Join high-growth companies that chose intelligence over mediocrity. Book a free consultation and see what Velex can build for you.