AI automation agency for UK businesses
Velex Infotech builds AI automation, WhatsApp chatbots and custom software for UK businesses, invoiced in pounds and delivered from India. Our working day fully covers a UK morning, so you get live hours rather than an overnight handover.
- Contracting entity
- Velex Infotech, Ludhiana, India
- Invoice currency
- GBP
- VAT
- Not charged — reverse charge normally applies
- Live overlap
- Your full morning, every weekday
When you can actually reach us
We work 09:00–19:00 IST, Monday to Friday. Nobody here claims 24/7.
| Your time zone | Live overlap with us |
|---|---|
| London / all UK (GMT) | 09:00–13:30 GMT live — our full afternoon is your morning |
| London / all UK (BST) | 09:00–14:30 BST live during British Summer Time |
What this market actually needs
The one market where hours are an advantage
Our 09:00–19:00 IST day covers a UK morning entirely. A question asked at 09:00 in Manchester is answered before lunch, which is not true of an agency working from the US West Coast — and it is the reason UK engagements need less async process than American ones.
Regional cities, not London
Search results for AI agencies in London are held by directories and funded firms. Manchester, Birmingham, Leeds and Bristol are contested by actual builders, and the businesses there are the size where one automation changes the week.
WhatsApp is underused by UK businesses
UK adoption of WhatsApp Business lags India and much of Europe, which makes it a cheaper channel to win on. For businesses with international or diaspora customer bases it is often the channel those customers already prefer.
UK GDPR is stricter than it looks
UK GDPR and PECR govern consent, lawful basis and any automated decision that significantly affects a person. If an AI system declines an application or prioritises a case, that is a design constraint and not a legal footnote.
How we contract and handle your data
We contract from India and invoice in GBP. We will sign your DPA and act as a processor under UK GDPR, deciding retention and data location during design rather than before launch. Velex Infotech holds no ISO 27001 or Cyber Essentials certification today — if your procurement requires either, that is a blocker worth raising now.
- UK VAT is not charged; business customers normally apply the reverse charge
- Lawful basis, retention and data location are settled at scoping, not at launch
- Decisions that materially affect a person keep a human in the loop, with reasoning logged
Working with us from the UK
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